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At Appaloosa Boutique, we are dedicated to providing exceptional customer service to ensure your satisfaction. Feel free to reach out to our Customer Service team via appaloosa.boutique.com or (956)796-0057 during our business hours 8am-8pm GMT-6. We're here to assist you with any inquiries, concerns, or assistance you may need.

We gladly accept returns of unopened merchandise in its original condition, including sealed packaging, within 14 days of the invoice date. You'll receive a full refund, excluding shipping and gift-wrapping charges.

All online returns must be shipped to our warehouse; in-store returns are not accepted for online orders.

Refunds are typically processed within 2-3 weeks of returning your package, with email notification upon completion.

We currently ship within the United States. Standard shipping usually takes 3-5 business days.

To ensure prompt order processing, we are unable to cancel or modify orders once placed. Thank you for your understanding.